Does Classroom Hero Disclose any information it collects from Children?

We do not disclose any personal information about children to third parties, except to service providers (e.g., DigitalOcean for database hosting) necessary to provide the Service, authorized school personnel (such as teachers and School Leaders), as directed by the child's school, as required by law, or to protect the security of the Service or other users.

Classroom Hero uses the following categories of service providers that may have access to student information:

Essential Infrastructure Providers:

DigitalOcean: Database hosting and management (PostgreSQL database)

Stripe: Payment processing (for teacher and school leader subscriptions only - students cannot make payments)

Analytics and Improvement Services:

PostHog: Anonymous analytics data to improve the platform (student data is anonymized before sharing)

Google Analytics: Basic usage analytics (student data is anonymized before sharing)

AI and Educational Content Providers:

OpenAI and Anthropic: Large Language Model providers for teacher AI tools (with zero data retention contracts for any student information)

These service providers are integral to providing the Classroom Hero educational platform. We have contractual agreements with all service providers to ensure they handle student data appropriately and in compliance with COPPA and our privacy commitments.

Student information may be shared with:

The student's teacher who created their account

School Leaders who have oversight of the teacher's classroom

School administrators authorized by the educational institution

Teacher Assistants invited by the primary teacher

Important Limitation: Unlike some educational platforms, Classroom Hero does not currently have parent communication features, so student information is not shared with parents through our platform. Teachers maintain control over what information, if any, they share with parents outside of the Classroom Hero system.

We may disclose student information:

As required by law or legal process

To protect the security and safety of the Service or other users

To respond to lawful requests from authorities

To enforce our Terms of Service when necessary for safety

As allowed by applicable laws and in compliance with our Student Data Privacy Addendum, we may share aggregated or de-identified information, which cannot reasonably be used to identify your child, with third parties for various purposes, including:

Compliance with reporting obligations

Demonstrating how the Service is used for educational research

Assisting third parties in understanding educational technology usage patterns

Improving educational gamification methods

This aggregated data might include information such as:

General usage statistics across all classrooms

Anonymized engagement patterns with gamification features

De-identified effectiveness metrics for educational activities

Aggregate data about avatar customization preferences or game activity

Teacher Control: Teachers can delete individual student records, entire classes, or their complete account at any time, which removes all associated student data from our systems.

No Parent Accounts: Since Classroom Hero operates exclusively through teacher-managed accounts, there are no parent-controlled data sharing settings. All data sharing decisions are managed by the educational institution and the student's teacher.

School Agreements: If your school or district has entered into a custom Student Data Privacy Addendum, any additional restrictions on the disclosure of Student Data or de-identified data will be set forth in that agreement.

Commercial Purposes: We never disclose student information to third parties for commercial, marketing, or advertising purposes.

Social Media: Student information is never shared with social media platforms or similar services.

Data Brokers: We do not sell or provide student data to data brokers or similar commercial entities.

Unauthorized Third Parties: Student information is never shared with parties not essential to providing our educational service.

Individual Student Performance: We do not share individual student performance data outside of the authorized school personnel mentioned above.

Schools and teachers can request information about our service providers and their data handling practices by contacting us. Teachers have dashboard access to view and manage all student data in their classrooms, and can export or delete this information at any time.

We do not disclose any personal information about children to third parties, except to essential service providers necessary to operate our educational platform, authorized school personnel (teachers and School Leaders), as required by law, or to protect the security of the Service. We may share aggregated or de-identified information that cannot be used to identify individual children for educational research and reporting purposes. Teachers maintain full control over student data and can delete it at any time.