What Information does Classroom Hero collect from Children?

We collect two types of information from children: (1) information collected from children, including information that children voluntarily provide us by using the Services (described below under "Information Children Provide to Us") and information about children from their educator as described below under the "Information Collected About the Child from Educators Combined with Children's Data" section; and (2) information collected automatically as result of children's use of the Services (described below under "Information We Collect Automatically").

The statements we make regarding the information we collect from or about students using Classroom Hero through a Student Account, and how we use this information applies equally to all students regardless of their age. Accordingly, where this Privacy Policy references students or any information collected from or about students, it applies to students under 13 years old and over 13 years old.

Classroom Hero collects the minimum amount of information from students necessary to register for an account on the Service. Additionally, Classroom Hero will not condition a child's participation in an online activity on the Service on the child providing more personal information than is reasonably necessary to participate in the Service. If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to either delete the information or immediately seek the parent's consent for that collection. This information is necessary to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the Service and for security and safety purposes.

We collect information from children in the following ways:

Student Account Creation

Currently, Student Accounts are created exclusively by the student's teacher. Students cannot create accounts independently and must use teacher-provided classroom codes to access the platform.

By the student's teacher: When a student's teacher elects to utilize Student Accounts in their classroom, the school will be responsible for providing parental consent under COPPA. Teachers may provide parental consent through what is commonly referred to as "school consent" under COPPA, where teachers have certified that they are acting as the agent of the parent and consenting on the parent's behalf to create the Student Account on behalf of the student and let students use the Service for educational purposes. For clarity, while it is Classroom Hero's obligation to comply with COPPA as a whole, we rely on schools to provide consent under COPPA by acting as the agent of the parent, but only after providing the school with the required notices set forth here. For more information on "school consent" under COPPA, please see the FTC's FAQ Section N as well as the FTC's Policy Statement on Education Technology and COPPA.

The teacher will provide the student's name to set up the account. We don't ask students to enter any other personal information for their account registration when a teacher sets up their account. Students access their accounts exclusively through unique classroom codes provided by their teachers.

Student Account Access and Security

Students log into their accounts using teacher-provided classroom codes. After inputting a Class Code, students select their student record from their teacher's roster. Students may optionally set a 4-digit account code to prevent other students from accessing their account, though teachers can override this security measure when necessary. To maintain login sessions, we generate temporary JWTs (JSON Web Tokens).

Points and Rewards System

Students earn points through teacher-defined "Actions" - rewards for behaviors or achievements that teachers specify (such as reading aloud in class, raising hands, completing homework, etc.). The points students earn use a custom virtual currency that teachers define when creating their class. Teachers track why and when students were rewarded through the Action system.

Students can spend their earned classroom currency by purchasing items from their teacher's virtual Marketplace. Items may be configured for immediate purchase by students, manual sale by teachers, or as "request to buy" where students submit purchase requests requiring teacher approval.

Power Tokens and Avatar System

Students earn up to 15 Power Tokens per day (or 50 depending on the teacher's pricing plan). Power Tokens are a separate Classroom Hero currency used exclusively for purchasing avatar accessories for their virtual avatar. Students can customize their avatar's skin tone, hair, clothing, accessories, headgear, shoes, and other appearance features.

Students can take "selfies" of their avatars (screenshot functionality) and can view other students in their class, seeing only names and avatars. A daily point claim feature allows students to earn one avatar token per day.

Quiz and Assessment Features

Students may complete AI-generated quizzes created by their teachers to earn both classroom currency and Power Tokens. We collect quiz completion data and scores, which are viewable by teachers. Students earn rewards for completing these educational assessments.

Open-World Game (Mysteria)

Students have access to an optional open-world web-based game called "Mysteria" where they can explore and search for treasure chests to earn additional Power Tokens. Teachers can enable or disable this game feature at any time, and it defaults to disabled. We collect data about treasure chests found, game progress, and maintain a classroom-only leaderboard showing which students have discovered the most treasure chests. The leaderboard displays avatars rather than student names.

While not collected directly from the child, teachers, School Leaders, and authorized members of the school staff may provide the personal information set forth below about a child which we will link or combine with the information listed above that we collect from the child.

Teachers and School Leaders about students:

Basic Information: The child's first and last name may be provided by teachers when setting up their class. Teachers can choose to provide full names or opt to only provide non-identifying information (e.g., just first name and seat number). We do not collect demographic information such as age, date of birth, or grade level.

Points and Actions: Points awarded to children by teachers through the Action system, including the reason for the reward and when it was given. These points can only be viewed by the child, the child's teacher (who awarded them), and School Leaders. If the teacher chooses to display totals to the class, other students in the class may be able to see each other's aggregated totals (but not individual feedback points).

Marketplace Transactions: Records of items purchased by students from the teacher's virtual marketplace, including what was purchased and when, to maintain accurate point accounting and transaction history.

Class Goals and Progress: Information about long-term class objectives and student participation in achieving these goals.

Artificial Intelligence ("AI") Tools: Teachers may use AI-powered tools to generate quizzes, assignments, and other educational content. When students complete these AI-generated activities, we collect completion data, responses, and performance metrics. Teachers may also use AI tools for administrative tasks like generating class lists or organizing student information.

In addition to the information listed above, we automatically collect some information from any use of our Service as set forth below.

The device and application related data is collected from the device and application being utilized to give the child access to Classroom Hero accounts.

This includes:

Device information: We collect device-specific information such as your child's device type, device brand, operating system, hardware version and settings, device settings, file and software names and types, battery and signal strength, device tokens (to send push notifications) and device identifiers (including unique device IDs). We may also collect device event information such as crashes, system activity, browser type, browser language, the date and time of your child's request and referral URL. This helps us measure how the Service is performing, improve Classroom Hero for your child on their particular device, and send push notifications if you've opted in to receive them.

Server log information: Like most online services, when your child uses our Service we automatically collect and store certain information in our server logs. Examples include things like IP address and details of how the Service was used, such as activity on the Service. We may use IP address information to help diagnose problems with our servers, for security purposes, and to manage the Service. We automatically delete IP addresses tracked in server logs after six months.

Product events: As children interact with the product, we collect product events about how the product is being used, which features are used, which buttons are clicked, load time, etc. These include events such as points earned, treasure chests found in Mysteria, avatar customizations made, quiz completions, and marketplace purchases. These are collected to provide the Services, including for internal analysis on product usage and quality. Our product event logs may also include unique device IDs and IP addresses. We automatically delete IP addresses tracked in product logs after six months.

Local storage: We may use temporary JWTs (JSON Web Tokens) to maintain student login sessions. We do not store any student data in the browser's LocalStorage.

Analytics Data: We anonymously push basic usage data to analytics services (PostHog and Google Analytics) to improve the Classroom Hero platform. This data is anonymized and does not include personally identifiable information.

Demographic Information: We do not collect age, date of birth, grade level, gender, or other demographic information about students.

Academic Performance Data: We do not collect official grades, test scores, or academic performance data required by schools or districts. Our quiz system is separate from official academic assessments.

Location Data: We never request precise geolocation data from students and no student location data is made publicly available.

Social Security Numbers or Government IDs: We do not collect any government-issued identification numbers.

Payment Information: Students cannot make any payments through the platform.

We don't ask for or require children to provide personal information beyond that which is reasonably necessary to use Classroom Hero. We collect only the minimum information needed to provide our gamification and classroom management services, with strong emphasis on teacher control and student privacy protection.